Guarantee

At Wow Sinks, we stand behind the quality of our products and strive to ensure your complete satisfaction with every purchase. We are committed to providing you with luxury bathroom equipment that exceeds your expectations in both design and functionality.

Our Guarantee

We guarantee that all our products are:

  • High-Quality: Crafted with the finest materials and meticulous attention to detail, our products are built to last and maintain their elegance over time.
  • Stylish and Functional: Our designs blend aesthetic appeal with practicality, enhancing the beauty and functionality of your bathroom space.
  • Reliable: You can trust in the durability and performance of our products to meet your needs and withstand daily use.

5-Year Guarantee

We offer a 5-year guarantee on all our products from the date of purchase. This guarantee covers any defects in materials or workmanship under normal use during the guarantee period. If a defect arises and a valid claim is received within the guarantee period, we will either:

  • Repair the product at no charge, using new or refurbished replacement parts.
  • Exchange the product with a new or refurbished product that is at least functionally equivalent to the original product.

Exclusions

The 5-year guarantee does not cover:

  • Normal wear and tear.
  • Damage caused by improper installation, maintenance, or repair by unauthorized persons.
  • Damage resulting from misuse, abuse, or accidents.
  • Cosmetic damage, including but not limited to scratches, dents, and broken parts.

Refunds and Exchanges

While we strive to ensure your satisfaction, please note that refunds cannot be provided for sink installations and other custom-fitted products. However, we offer hassle-free exchanges for any defective or damaged products within [number of days] days of purchase.

How to Make a Claim

To make a claim under our 5-year guarantee, please contact our customer support team at info@wowsinks.co.uk with your proof of purchase and details of the issue. We will guide you through the process and ensure your claim is handled promptly.

Contact Us

Your satisfaction is our top priority. If you have any questions, concerns, or feedback regarding our products or services, please don't hesitate to contact our customer support team at info@wowsinks.co.uk.

Thank you for choosing Wow Sinks. We appreciate the opportunity to serve you and enhance your bathroom experience with our luxury products.